Lean Healthcare Certification

The lean healthcare training program is self-paced and up to 12 months are allotted to complete it.  Provider approved by the California Board of Nursing, License # CEP16798 for 24 contact hours. For a group quote or for customization, contact us.

Lean Healthcare Learning Objectives

Upon completion of the program, the participants will be able to:

• Articulate the key success factors of implementing lean in a health care organization to improve quality and decrease cost of care.
• Articulate the 5 principles of Lean and the 14 Principles of the Toyota Way.
• Understand the Lean Transformation Model from Strategy Deployment to Daily Kaizen
• Identify 8 types of wastes in health care organizations.
• Create a Value Stream Map for a clinical and administrative processes in the health care setting.
• Apply lean principles to create a lean future state and implementation plan using the VSM as a planning tool.
• Apply key kaizen tools to improve productivity and quality for both clinical and administrative operations.
• Understand the steps to planning and facilitating a kaizen event.
• Apply Team Facilitation techniques to facilitate improvement activities.
• Use the PDCA/PDSA methodology for A-3 problem solving.
• Use basic problem solving tools including 5 Why's, Fishbone/Cause and Effect Diagram, Process Map, and Pareto Chart.
• Use the Improvement Kata and Coaching Kata for Daily Kaizen.
• Select appropriate measurement for success.

Lean Healthcare Certificate Topics Covered

• Lean Healthcare Concepts
• 7 Wastes
• Value Stream Mapping
• Operational Stability
• Standardized Work
• Leveling Work (Heijunka)
• 5S Visual Workplace
• One Piece Flow / Continuous Flow
• Workcell Concept / Collaborative Care Model
• Replenishment and Sequential Pull Systems
• FIFO Flow
• Mistake Proofing
• Team Facilitation
• Five Why's
• Fishbone Diagram
• PDCA (Plan Do Check Act) / PDSA (Plan Do Study Act/Adjust)
• A-3 Problem Solving
• Six Sigma / DMAIC Process
• Kaizen Events / Rapid Improvement Events
• Policy Deployment
• Lean Metrics
• Implementation Strategy
• Lean Culture and Organizational Issues