While many lean consultants today continue to use the same approach they've been using since the last century, we continue to find ways to deliver more value at lower cost by eliminating waste from our value streams. How could we be expected to help our clients to become Lean if we don't practice Lean ourselves? In our constant pursuit of perfection, we have created a new program to support clients that is more cost effective than on-site consulting while maintaining the highest quality service. Based on our experience over the past several years with our Virtual Lean Consulting™ offering, we have systematized this service and are now offering three tiers of Virtual Lean Support Packages to our clients. The goal of this service is to build your internal capability to solve problems and improve business performance while providing education, guidance, mentoring, and coaching.
We offer three tiers of support, depending on your current situation and needs. All tiers of our Virtual Lean Support Packages include:
1. Customized e-learning content to suit your business model and to suit individual participants. We work to customize the course roadmap for participants based on your unique business model and industry. Each tier includes a number of logins. The e-learning users may change as needed from month to month. For example, you might have the executive leadership team participate for three months, learn some skills, and do some strategic planning. Then, the next quarter, the participants could be a different group of individuals who might be departmental champions or change agents undergoing a customized Lean Leader program. Depending on the plan, you might have multiple groups being trained during the same months in different programs. We will design the programs to suit your needs. If you need a larger group to be trained and would like a customized e-learning site from which to manage participants' learning paths, we can combine our Lean support packages with an Enterprise Plan.
2. Weekly live Zoom sessions. These sessions would be used for the following purposes:
3. Lean Assessment/Analysis support. Very often, if you are starting a Lean journey, or if you’ve been on it for a couple of years, you might want to assess where you are today. Based on surveys and client-provided data plus interviews/discussions that can be done during live sessions, we will create a current state assessment of your operations.
4. Client Miro Board for participants to collaborate on projects. We will create the boards and provide templates for multiple activities according to your needs.
5. Unlimited email/text support.
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